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How to Handle an Underperforming Team and Boost Productivity

Employees

You can’t always see when performance starts slipping, especially in a remote setup. One minute, everything seems fine. The next, deadlines are drifting, updates are vague, and no one’s quite sure who’s doing what.

This article explores strategies to get your team back on track and working at full speed again. Employee monitoring software can give you the clarity you need to identify what’s going wrong and how to fix it.

What’s Really Going On Beneath the Surface?

When performance drops, it’s tempting to blame distraction or low motivation. But those are usually just symptoms. The real issues? They’re buried in how your team works day to day or, more often, how they don’t.

Even a solid team can lose its rhythm fast without the right systems. 

Here’s what tends to drag things down:

  • Communication Breakdowns: Updates go missing, messages get misread, and suddenly, everyone’s operating on a different version of reality.
  • Lack of Direction: Goals are fuzzy, responsibilities overlap, and progress stalls because no one’s steering the ship.
  • Overloaded Workloads: A few team members are drowning, while others are barely engaged, and no one’s tracking what’s fair.
  • No Feedback Loop: Work goes out, but there’s no reflection or adjustment. Mistakes repeat. Wins don’t scale. Momentum fades.

Turn Things Around Before They Spiral

Underperformance doesn’t always look dramatic. Sometimes, it’s just a team slowly losing focus, clarity, and momentum. 

Here’s how to reset the pace and get everyone moving in the right direction again:

Reinforce Communication With Short, Consistent Check-Ins

Start tightening things up with short daily stand-ups or weekly team syncs focused on priorities, blockers, and ownership. Don’t just go through the motions – keep these check-ins lean, structured, and purposeful. Use async updates through shared docs or chat for status tracking so live meetings don’t turn into long-winded updates.

A study found that teams doing daily stand-ups are 24% more productive than those that skip them.

Make time for one-on-ones too. These are your best shot at uncovering confusion that won’t surface in group calls. Ask direct questions. Clarify goals. Realign priorities. Consistency here builds trust and gives your team, whether they’re in the office, remote, or somewhere in between, a rhythm to work around.

Employee monitoring softwares supports this by showing you real-time activity trends, helping you spot when miscommunication might be turning into stalled progress.

Set Clear Goals & Define What Success Looks Like

Vague goals create room for misalignment, delays, and wasted effort. Make your expectations concrete – define the deliverables, set deadlines, and describe exactly what a successful outcome looks like. Break big goals into smaller, trackable milestones. Write them down in shared documents or dashboards so everyone can easily access and refer to them.

Review progress regularly. Weekly check-ins are a good time to realign if priorities have shifted or timelines need adjustment. Don’t assume everyone interprets tasks the same way. Confirm understanding, not just agreement.

Remote employee productivity monitoring software gives you visibility into whether time is being spent in line with stated goals. If the focus drifts, you’ll catch it early and steer the team back.

Distribute Workloads Based on Real Data, Not Assumptions

Uneven workloads lead to burnout on one end and disengagement on the other. Instead of guessing who has the bandwidth, look at real output data to understand how time and energy are being spent across your team. Start by listing active projects and mapping tasks to actual capacity. If someone’s taking on too much, reassign or delay lower-priority work.

Check in directly before shifting responsibilities. Transparency prevents resentment. Also, avoid overcorrecting by overloading high performers. Even they need breathing room to maintain quality.

Hybrid and remote workforce monitoring software helps you see who’s overwhelmed and who’s underutilized using activity data and time distribution. You’ll make smarter decisions and avoid burning out your best contributors.

Build a Real-Time Feedback Loop With Progress Visibility

Waiting until a project ends to give feedback is too late. You need a system that makes progress visible while work is happening. Use short updates, shared dashboards, or async check-ins to track movement day by day. When something starts to slip, address it early with clear, supportive feedback.

Whether your team’s fully remote, office-based, or a mix of both, this kind of steady visibility keeps everyone aligned.

Don’t just focus on what’s off. Highlight what’s working, too. Recognizing progress builds momentum and reinforces good habits. Keep feedback specific, timely, and tied to actual outcomes. That helps your team course-correct without feeling micromanaged.

A monitoring tool like Insightful.io gives you continuous insight into how work is progressing so you can coach in real time instead of reacting after results are already off track.

Drive Productivity With Smart Tools

A good monitoring tool is about seeing the full picture and working smarter. You gain clarity into what’s helping and what’s holding your remote and hybrid team back so you can make fast, focused decisions.

Here’s how it supports your workflow:

  • Spot Communication Gaps: Uncover patterns of unproductive tool use or missed handoffs that signal misalignment.
  • Highlight Workflow Misalignment: Identify where tasks are lagging, or expectations are unclear so you can intervene early.
  • Balance Workload Effectively: Use real-time activity insights to see who’s overloaded and who can take on more.
  • Enable Better Feedback: Rely on accurate, objective performance data to guide meaningful coaching and improvement.

Conclusion 

Smart fixes like clearer goals, better workload balance, and faster feedback can turn things around quickly. A monitoring tool gives you the visibility to back those moves with real data, not gut feeling. 

Put the two together, and you’re leading with precision instead of playing catch-up.