Revolut outage: global disruption to the fintech company
The purchase needs to be paid for, money transferred or the account balance checked quickly – but at Revolut, numerous services only work to a limited extent on Tuesday. The financial company has been struggling with a widespread disruption since the morning of October 20th.
Banking, card payments and transfers affected
Thousands of users reported on the alone Platform Downdetector problems with the app mobile banking and transfers.
From login to stock trading
The restrictions extend to large parts of the offer. According to media reports, Revolut marked 28 services as partially unavailable on its status page. Among other things, registration, card payments, transfers, currency exchange and stock trading were affected. The support chat was also limited. Reuters also reported problems with cash withdrawals from ATMs. According to Revolut, customers’ money and personal data are safe.
This means that the failure does not only affect customers who want to manage their finances. Everyday payments and access to cash may also be affected. However, the reported restrictions do not mean that every function has completely failed for all customers: Revolut listed the affected offers as at least partially available as restricted. It was not initially clear from the reports how many people were actually affected. The company said it had been working on a solution since discovering the issue in the morning and apologized for the inconvenience. However, a time frame for full recovery was not given.
Indications of problems with Google Cloud
Cloud infrastructure is coming into focus as a possible trigger. Google reported disruptions to several cloud services in its London region “europe-west2” on Tuesday. After Information from BleepingComputer These were related to a power supply incident. Google’s engineering teams investigated the issues. One with the A person familiar with the matter told Reuters Opposite, the Revolut outage is precisely related to the Google Cloud disruption. However, a publicly confirmed technical explanation from Revolut was not yet available in the reports.
Money and data safe according to Revolut
The main question for customers remains whether, in addition to accessibility, their deposits or personal information are also affected. Revolut explicitly assured that money and data were safe. However, the provider’s reach makes the incident particularly relevant. Revolut says it provides banking, money management and investment services to more than 80 million customers in over 160 countries and regions. Are you affected by the Revolut outage and what isn’t working for you right now? Write it in the comments! See also:
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