Since the end of 2022, an advanced text generation program called ChatGPT has been causing a stir. On the one hand, this causes worry and terror for Google, but Microsoft is happy about the success and plans to integrate ChatGPT into its most important products – including Office.
ChatGPT is – to put it simply – a chatbot, but that only describes this application insufficiently. Because ChatGPT already works so well that the texts generated in this way can hardly be distinguished from human ones. Behind ChatGPT stands OpenAI and this is financed by Microsoft, among others.
And the Redmond-based company has obviously backed the right horse, because the technology not only has enormous potential in its current form, but may also turn the search engine industry upside down. Because thanks to ChatGPT, users of search queries should get much better, because more understandable results.
This is also the reason why Google officially declared a “red alert”. Microsoft promptly announced that ChatGPT would be integrated into its own search engine Bing. How is unclear at this time, but it seems inevitable that this technology will become an essential part of Bing.
More than that: Because according to The Information, Microsoft also plans to make ChatGPT part of Office (via Thurrott ). According to several people familiar with the matter, the Redmond-based group is currently looking at ways to integrate ChatGPT into Word, PowerPoint, Outlook, and other apps so that “customers could automatically generate texts with simple entries”.
However, Microsoft wants to act very cautiously here due to previous experiences with comparable technologies. Because it would not be the first time that Microsoft wants to “help” its customers, but they react allergically to automated input and output assistance because it is a matter of making things worse. ChatGPT certainly has a lot of potential, the best example being automatic replies to emails.
One reason for these considerations is Microsoft’s desire to modernize Office. “Microsoft has been working to integrate OpenAI’s language understanding model, GPT, to provide more useful search results when Outlook email customers search for information in their inboxes,” writes The Information. “For example, GPT can figure out which emails a customer might be searching for, even if they don’t type the exact keywords in those emails.”
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