The latest cumulative update, KB5051974, for Windows 10 has sparked widespread reports of issues with the Start Menu. Many users, particularly in corporate environments, are finding that the update disrupts functionality, leaving the Start Menu inaccessible.
What’s Happening with the Start Menu?
Released as part of February 2025’s Patch Tuesday updates, KB5051974 was intended to address existing bugs. However, users have reported encountering a new issue—after installing the update, the Start Menu stops working entirely. This problem is especially prevalent among domain-connected users, who report receiving the following error message:
“Serious error – your start menu does not work. We fix the problem as soon as you register again.”
Unfortunately, restarting the system doesn’t resolve the issue. Instead, it leaves users in a loop of reboots, unable to access the Start Menu. The only effective workaround at the moment is to manually uninstall the update, which restores normal functionality.
When Did the Issue Start?
According to reports gathered by Günter Born on his blog, signs of trouble began appearing shortly after KB5051974 was released on February 11, 2025. Over time, more affected users have shared their experiences, confirming that this is not an isolated problem.
What’s Microsoft Saying?
So far, Microsoft has not officially addressed the issue. A quick search on Reddit and various Windows forums reveals numerous complaints, but there’s no word yet from the Windows team on whether they’re investigating the problem or working on a fix. To make matters worse, KB5051974 isn’t the only bug reported from February’s Patch Tuesday.
For now, if you’re encountering this Start Menu issue, the quickest solution is to uninstall the update manually. To do this, go to:
Settings > Update & Security > Windows Update > View installed updates, and remove KB5051974 from the list.
Stay tuned for updates as we wait for Microsoft to respond to this growing problem.
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