Pressure is mounting on graphics card manufacturer Nvidia over issues with the new 12VHPWR connector on its latest GeForce RTX GPUs. Now one of the customers whose connector melted has filed a class action lawsuit against Nvidia.
As the portal Tom’s Hardware found, an Nvidia customer from the US state of New York has filed a class action lawsuit against the graphics card manufacturer. The lawsuit alleges that the company violated warranty laws, wrongful enrichment, and other New York state laws, in addition to fraud.
According to the lawsuit, which was filed in a US federal court in California on November 11, Nvidia marketed a defective and dangerous combination of power cable and associated connector with the GeForce RTX 4090, which can not only render consumer graphics cards unusable but also a serious risk of electrocution and flammability for any purchaser.
According to the plaintiff himself, he is affected by the problem, but other buyers of the high-end version of Nvidia’s new graphics cards can also join. The man allegedly bought his RTX 4090 for $1,600 from a major American electronics retailer.
The GPU was installed in a PC by himself using the usual methods, whereby the plaintiff claims to have sufficient experience in dealing with graphics cards and other PC components. After installation, he noticed after use that the problematic 16-pin 12VHPWR connection had melted, according to the plaintiff.
So far, almost 30 cases have been publicly documented in which damage to the new power connector can occur when using a variant of the new Nvidia GeForce RTX 4090. The class action lawsuit therefore also cites various entries on Reddit in which the customers concerned have documented their cases. For its part, Nvidia has launched an investigation into the problem but has not yet announced any results. However, the company and its add-in board partners assured that they want to offer the affected quick help.
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